About the Subscription (USA only)
Contains information related to subscriptions - different subscription plans, starting a subscription, add or removing products, pausing, and cancelling a subscription.
When you subscribe to 1Balance, you will receive a regular supply of your personalized herbal supplements (once every month or once every few months dependi...
Mon, 16 Sep, 2019 at 11:44 PM
Great! To subscribe to 1Balance i.e. to start receiving your personalized herbal supplement pack (herb mix and/or tea blend), you need to do the followi...
Sun, 15 Sep, 2019 at 8:56 PM
No worries! Your subscription will auto-renew every month on the date of your subscription.
Sun, 15 Sep, 2019 at 8:57 PM
You can change your auto-renewing subscription to a non-renewing one from your account page. Visit https://www.1balance.com/report Log in with your emai...
Mon, 16 Sep, 2019 at 11:47 PM
Change of plans? No problem! You could choose to temporarily pause your account by following the steps below: Visit https://www.1balance.com/report Lo...
Sun, 15 Sep, 2019 at 9:56 PM
You could choose to permanently deactivate your account by following the steps below: Visit https://www.1balance.com/report Log in with your email ID an...
Sun, 15 Sep, 2019 at 9:52 PM
Sure you can! You could choose to temporarily pause your account by following the steps below: Visit https://www.1balance.com/report Log in with your em...
Sun, 15 Sep, 2019 at 10:20 PM
We are glad to have you back! You can reactivate your paused/cancelled subscription through these simple steps: Visit https://www.1balance.com/report...
Sun, 15 Sep, 2019 at 10:32 PM
So, you’ve just placed an order! Congratulations! After your order has been shipped, you should receive an email titled "Supplement Pack Shipped&...
Sun, 15 Sep, 2019 at 10:16 PM
Wish to make changes to your personal details? You can do so by following these steps: Visit https://www.1balance.com/report Log in with your email I...
Sun, 15 Sep, 2019 at 10:45 PM