You could choose to permanently deactivate your account by following the steps below:
- Visit https://www.1balance.com/report
- Log in with your email ID and password to be redirected to your assessment report page.
- Click on the "Manage Your Subscription" button on the right side of your report.
Fig 1: Your assessment report
- In the popup window, click on your “Herb Mix” link.
Fig 2: Your assessment report > Manage your subscription
- Click on the “Cancel Subscription” link at the bottom of the popup.
Fig 3: Your assessment report > Manage your subscription > Herb Mix
- You can choose the “Cancel Immediately” option to stop the subscription with immediate effect. Your subscription will not auto-renew and a refund of the “pending” amount will be credited back to you.
- You can also choose “Cancel on next renewal (MM DD, YYYY)” to stop the auto-renewal once your selected subscription period is over.
Fig 4: Your assessment report > Manage your subscription > Herb Mix > Cancel Subscription
For eg. If you selected a 3-Month Plan, you will receive your supplement pack for 3 months, and thereafter your subscription will get cancelled and will not be renewed.
You can reactivate your “cancelled” subscription at any time later.